Services Technician

Requisition Number: 69068¬ 

As a Services Tech, you'll work in a dynamic environment supporting our clients.¬  You'll have the opportunity to utilize your technical skills and continue to learn new ones all while having fun.


What you'll do at Insight:


(Use whichever one applies)



  • Perform hardware and peripheral repairs including determining the most efficient and cost effective way to resolve the problem

  • Installs and tests system hardware at customer site

  • Completes all required documentation involved in a service call to ensure accurate billing, and timely return of defective products/parts, with respect to warranty or contract

  • Identify system hardware problems and determine the most efficient and cost effective way of resolving the problem.


  • Provides telephone support for a geographically dispersed user community using a combination of desktop remote control products.

  • Resolve software configuration problems and diagnose hardware problems at the workstation level.

  • Identify, pulling, terminating and labeling Cat3, 5e, Cat 6, Cat 6A, coax and fiber optic cable

  • Installing support structures and pathways (J-hooks, support rings, cable slings and cable tray / ladder rack, conduit and raceway).

  • Termination of work station outlets, patch panels, 110 and 66 blocks.

  • Fiber terminations.

  • Termination with multi-pair / strand cable (Copper and fiber).

What you'll need to join Insight:

  • Education requirements and 2 minimum year experience.

  • Experience in LANs, WANs, Personal Computers, messaging and server software applications

  • Understanding of large account environments and protocol required.¬ 

  • Ability to multitask with strong organization and time management skills.¬  Able to respond effectively to inquiries or complaints within a timely fashion.¬ 

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position,¬ click here.

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions‚„Ę and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 6,800 employees help clients innovate and optimize their operations to run smarter. Discover more at insight.com.


  • Global provider of Intelligent Technology Solutions‚„Ę for organizations of all sizes

  • Ranked #417 on the 2018 Fortune 500, #12 on the CRN Solution Provider 500

  • Founded in 1988 in Tempe, Arizona; now celebrating our 30th anniversary¬ and operating in 20 countries

  • $6.7 billion in revenue for 2017

  • 6,800+ teammates worldwide working with 5,300+ partners

  • 2017 Arizona's Most Admired Companies (AZ Business Magazine),¬ #7 2017 Best Places to Work (Phoenix Business Journal)

  • 2018 Dell EMC Server Partner of the Year, 2018 Intel Retail Solution Partner of the Year, 2018 IBM Geography Excellence Award as the Top National Strategic Business Partner in North America, Microsoft's largest global partner



Today's talent leads¬ tomorrow's success. Learn about careers at Insight:¬ jobs.insight.com.


Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.


Posting Notes:¬ Hanover Park¬  ¬ Illinois (US-IL)¬  ¬ United States (US)¬  ¬ None¬  None¬  ¬ US - Hanover Park, IL¬ 

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