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Automotive Service Manager

Overview
We Promise to Care
We understand that we offer more than just car service. We rescue people from bad days and we offer solutions for difficult situations. We are people of integrity and we believe that fundamental honesty is the keystone of our business. We are committed to doing the hard work necessary to earn the loyalty of our teammates and our customers by providing a positive experience every time. We are proud and passionate to represent the brand of Bridgestone. _Every day, in every store, with every teammate and every customer?._ _We promise to care!_
Our Purpose: To be the most trusted provider of automotive care in every neighborhood we serve.
Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores. Our locations include Firestone Complete Auto Care, Tires Plus, Hibdon Tires and Wheel Works.
_Apply today to learn more about why Bridgestone Retail Operations is the right place to build your career!_
Position Summary
Combine your in-depth automotive repair knowledge with your exceptional people skills to manage customer satisfaction and teammate retention. This position will also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.
Responsibilities
Job Responsibilities of Automotive Service Manager:
Serving customers is a key to success in this position. Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.
You will take a leadership role in creating:
+ Teammate Retention
+ Customer Satisfaction & Retention
+ Serving Customers? Automotive Service Needs
+ Creating Results for Teammates, Customers, and the Company
Qualifications
_Requirements_
+ 4 years auto service technical experience.
+ 1 year service manager or writer experience.
+ Valid driver?s license required.
+ Pre-employment drug test, physical exam and background check required.
+ A college degree is _preferred._
_Benefits, Privileges and Growth Opportunities_
+ We offer over 31 Benefits and Privileges to include medical, dental, vision, 401k, cash balance retirement plan and more.
+ _We are An Equal Opportunity Affirmative Action Employer_ , in fact, ?One of our strengths is found in our commitment to serve a diverse customer population with diverse teams of teammates."
+ Over 100 years of success is an indication of the stability our workforce enjoys.
Employee Type _Regular Full-Time_
Degree Preferred _High School_
Requisition ID _2018-139811_
Posted Date _8/8/2018_
Location _US-IL-HANOVER PARK_
Zip Code _60133_
Category _Store Management_
As an Equal Employment Opportunity (EEO)/Affirmative Action employer, it is the policy of Bridgestone to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.


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